Demystifying SaaS Terms

Demystifying SaaS Terms

I'm here to break down SaaS terms in a way that makes sense. So, SaaS? It's just software you access online instead of installing. Think Netflix, but for apps. You usually pay monthly or yearly, which is way easier on your wallet. Plus,...
Boosting Relationship NPS: 10 Ways

Boosting Relationship NPS: 10 Ways

I've delved into some methods to spike our relationship NPS, and here's the scoop. First off, set clear NPS goals. Know what loyal customers look like for us. Let's get everyone on board, from execs to frontline; it genuinely makes a...
The Benefits of Transactional NPS for Your Business

The Benefits of Transactional NPS for Your Business

Alright, so I've seen transactional NPS work wonders for businesses, including mine. It's all about catching customer vibes right after they interact with your service or product. You get real-time feedback which is gold! You know exactly who's...
Essential Magic Number Calculation SaaS Tools

Essential Magic Number Calculation SaaS Tools

Let me tell you, finding the perfect magic number calculator for your SaaS biz is a game-changer. This magic number? It's all about seeing if you're spending smart on acquiring customers. I've scoured the web and, hands down,...