Imagine you're running a struggling business, and suddenly, a major SaaS company swoops in, acquiring your operations with a plan to revitalize everything. Companies like Salesforce, Adobe, and Microsoft have made a name for themselves by doing just that. They see potential where others see failure, using their resources and expertise to transform these businesses. You might wonder how they manage to turn things around so effectively and what specific strategies they employ to breathe new life into these ventures. Let's explore how these seven SaaS giants work their magic.

Key Takeaways

  • Salesforce enhances product offerings and market position through acquisitions like Quip and MuleSoft.
  • Adobe transformed Magento Commerce into a leading solution within Adobe Experience Cloud.
  • Microsoft integrated LinkedIn, GitHub, and Skype to revitalize and expand its capabilities.
  • Oracle leverages acquisitions like Sun Microsystems to broaden its enterprise software and cloud services.
  • HubSpot enhances its platform with acquisitions such as The Hustle and PieSync for better marketing and sales tools.


Salesforce's strategy of acquiring struggling companies like Quip, MuleSoft, Tableau, and Slack has greatly improved its product offerings and market position. By acquiring new companies, Salesforce hasn't only expanded its product portfolio but also opened up avenues for new revenue streams. This approach has positively impacted its revenue growth rate, allowing it to stay competitive in the ever-evolving SaaS market.

When Salesforce acquired Quip in 2016, it notably enhanced its collaboration tools, making it easier for businesses to work together seamlessly. The acquisition of MuleSoft in 2018 further bolstered Salesforce's capabilities by expanding its integration offerings, helping it reach a wider customer base and generating new revenue opportunities.

In 2019, Salesforce's purchase of Tableau Software was a game-changer. It strengthened Salesforce's data analytics offerings and positioned the company as a leader in the business intelligence market. This move not only increased their revenue growth rate but also fortified their market standing.


Adobe has effectively revitalized its digital commerce capabilities through the strategic acquisition of Magento Commerce in 2018. By bringing Magento into the fold, Adobe transformed a struggling e-commerce platform into a powerhouse within its Adobe Experience Cloud. This move allowed Adobe to greatly enhance its digital commerce offerings and broaden its customer base in the e-commerce sector.

With the acquisition, Adobe didn't just stop at integration; they actively revamped Magento Commerce by introducing new features and seamless integrations. These improvements haven't only made Magento more robust but also helped Adobe capture a larger market share in the highly competitive e-commerce software industry.

Adobe's strategy exemplifies how a SaaS business can leverage acquisitions to drive growth and innovation. By investing in and revitalizing Magento Commerce, Adobe strengthened its position as a leading provider of digital experience solutions. This strategic move provided businesses of all sizes with advanced tools to create engaging online shopping experiences.

The successful integration of Magento into Adobe's ecosystem showcases Adobe's capability to use acquisitions effectively. It's a prime example of how a well-executed acquisition can lead to notable growth and enhanced market presence in the SaaS industry.


Microsoft has a proven track record of revitalizing struggling businesses through strategic acquisitions. As one of the leading SaaS companies, Microsoft has consistently demonstrated its ability to integrate and invigorate acquisitions, driving growth and innovation.

In 2014, Microsoft acquired Nokia's mobile phone division, aiming to enhance its hardware capabilities. Although the mobile business didn't thrive, the acquisition laid the groundwork for future hardware ventures.

The acquisition of LinkedIn in 2016 for $26.2 billion was a game-changer. By integrating LinkedIn's vast professional network with its cloud and software services, Microsoft created new synergies that fueled significant growth.

Another major move was the 2018 acquisition of GitHub for $7.5 billion. This purchase underscored Microsoft's commitment to developer tools and services, making it an essential part of its SaaS offerings. GitHub's integration into Microsoft's ecosystem has bolstered its appeal to developers worldwide.

In 2011, Microsoft bought Skype for $8.5 billion, which strengthened its presence in the communication and collaboration space. This acquisition allowed Microsoft to integrate Skype's features into its broader suite of services, enhancing its overall value proposition.

These strategic acquisitions exemplify how Microsoft revitalizes struggling businesses, driving its growth and solidifying its position as a leader among SaaS companies.


Oracle has a long history of acquiring struggling businesses to expand its product portfolio and market reach. For instance, back in 2010, Oracle acquired Sun Microsystems for $7.4 billion. This move was part of Oracle's broader strategy to leverage its expertise in enterprise software and cloud services to revitalize these acquired companies. By doing so, Oracle not only breathes new life into failing businesses but also taps into new technologies and talent pools.

These acquisitions are more than just a rescue operation; they're a strategic maneuver to generate revenue from new sources of growth. By integrating the innovations and resources from these failing businesses, Oracle enriches its existing offerings. This, in turn, helps you, as an existing customer, access a wider array of robust solutions under the Oracle umbrella.

Moreover, Oracle's strategy strengthens its competitive position in the tech industry. By enhancing its product portfolio and market presence, Oracle makes sure that it remains a formidable player.


HubSpot has strategically acquired several companies to enhance its platform and provide you with more extensive tools for content marketing, data syncing, chatbot building, and sales automation. By bringing The Hustle, PieSync, Motion AI, and Kemvi into its fold, HubSpot has expanded its capabilities to help you attract new customers and streamline your sales processes.

Here's a quick look at HubSpot's key acquisitions:

Acquisition Year Capability Added Benefit to Users
The Hustle 2020 Content Marketing Engaging newsletter content
PieSync 2019 Data Syncing Real-time data updates
Motion AI 2017 Chatbot Building Automated customer support
Kemvi 2017 Machine Learning Enhanced sales automation

These acquisitions have enabled HubSpot to offer a more extensive suite of tools that can empower sales reps and marketers alike. With the integration of these technologies, you can leverage advanced data syncing and machine learning to enhance your subscription pricing strategies and attract new customers.


Zendesk has strategically acquired several companies to bolster its customer service platform and deliver all-encompassing solutions for customer communication and support. One significant acquisition was Smooch Technologies in 2019, which enhanced Zendesk's SaaS product with omnichannel messaging capabilities, allowing seamless communication across various platforms.

In 2018, Zendesk acquired Base, which expanded its CRM offerings. This move helped integrate sales and customer support solutions, making it easier for businesses to manage customer relationships from a unified platform.

The acquisition of in 2017 added proactive messaging and engagement tools to Zendesk's arsenal, enabling companies to engage with customers more effectively.

Going back to 2015, Zendesk purchased BIME Analytics. This acquisition brought advanced analytics and reporting features into its customer support software, providing deeper insights and helping businesses make data-driven decisions.

These strategic acquisitions have driven innovation and growth in Zendesk's product offerings. By integrating these companies, Zendesk has strengthened its position in the customer service software market, delivering robust, all-inclusive solutions that enhance customer communication and support.

Each acquisition has played a pivotal role in refining and expanding Zendesk's SaaS product, ensuring it meets the evolving needs of businesses worldwide.


Just as Zendesk has strategically grown through acquisitions, Shopify has also made significant strides by purchasing and revitalizing failing businesses to enhance its e-commerce platform. Shopify's acquisition of the struggling online music platform Oberlo stands out. By transforming it into a successful dropshipping app, Shopify demonstrated a good SaaS approach to turning around a failing business.

Shopify didn't stop there. By acquiring Kit, an AI-powered marketing assistant, they enhanced their merchant services, providing tools that boost customer engagement. This approach helps new businesses leverage sophisticated marketing strategies without needing extensive expertise.

Another strategic move was Shopify's purchase of 6 River Systems, a warehouse automation technology company. This acquisition expanded Shopify's capabilities in fulfillment and logistics, ensuring efficient operations for merchants. By integrating such technology, Shopify guarantees a seamless experience from order to delivery, crucial for any e-commerce platform.

Finally, acquiring Handshake, a wholesale marketplace, allowed Shopify to offer extensive solutions for both B2C and B2B commerce. This diversification not only strengthens Shopify's market position but also attracts a broader range of merchants.

Through these strategic acquisitions, Shopify has continuously diversified its product offerings and solidified its reputation as a good SaaS provider in the e-commerce sector.

Frequently Asked Questions

What Percentage of Saas Businesses Fail?

About 70% of SaaS businesses fail within the first five years. They often face challenges like lack of market need, poor product-market fit, and funding issues. Focusing on customer feedback and agile development can help avoid failure.

What Is the Rule of 40?

The Rule of 40 states that a SaaS company's growth rate percentage plus its profitability percentage should be at least 40%. This metric helps you evaluate the company's balance between growth and profitability for peak performance.

How Do You Revamp a Failing Business?

To revamp a failing business, you need to analyze pain points, implement strategic leadership, streamline operations, enhance marketing, reduce costs, and improve efficiency. Gather customer feedback and monitor key performance indicators for data-driven, sustainable growth.

How Does a Recession Affect Saas?

During a recession, you'll face slower customer acquisition, higher churn rates, and delayed decision-making. However, offering discounts and flexible pricing can help attract and retain customers, while high retention rates provide stable revenue streams.